| Business Editors/High-Tech Writers
BOSTON--(BUSINESS WIRE)--Sept.
30, 2003--Teradyne, Inc.'s (NYSE:TER) Assembly
Test Division announced that it has launched a new self-service
web site for users of its printed circuit board test
and inspection systems. The eKnowledge(TM) Portal was
designed to give customers access to the most up-to-date
technical support information available 24 hours a day,
7 days a week.
The Assembly Test Division eKnowledge Portal gives
customers detailed, practical technical information
to support the operation and maintenance of their Teradyne
test and inspection systems and software. With access
to the self-service Web-based portal, customers can
download the latest software, find and read the latest
release notes and user manuals, and submit technical
questions to Teradyne technical experts. Logging into
the eKnowledge portal gives customers access to comprehensive
technical information instantly day or night, anywhere
in the world.
Key components of the eKnowledge Portal include:
- Requests for technical assistance can be submitted
and monitored through the web
- Software downloads and emergency software license
keys
- Application notes, user manuals, marketing literature,
and additional documentation
- Product alerts and breaking news
- Subject-specific information in "Centers of
Excellence," a value-added feature that captures
the latest and most essential subject-specific information.
The eKnowledge Portal provides support for all Assembly
Test Division software and hardware products, including
Spectrum(TM) 8800 and 9000-series test systems, Z1800-series(TM)
test systems, TestStation(TM) test systems, L-series(TM)
test systems, Optima(TM) automated optical inspection
systems, X-Station(TM) automated X-Ray inspection systems,
and D2B(TM), TestStudio(TM), and VICTORY(TM) software.
Access to the eKnowledge Portal is available to Assembly
Test Division customers who have a valid Software Support
Agreement (SSA). Authorized users can register to receive
a password at www.teradyne.com/atd/support/request_login.html.
For more information about the eKnowledge Portal, Teradyne
customers should email CS1@Teradyne.com
or contact their local sales representative.
About Teradyne
Teradyne (NYSE:TER) is the world's largest supplier
of Automatic Test Equipment, and a leading supplier
of interconnection systems. The company's products deliver
competitive advantage to the world's leading semiconductor,
electronics, automotive and network systems companies.
In 2002, Teradyne had sales of $1.22 billion and currently
employs about 6700 people worldwide. For more information,
visit www.teradyne.com. |