Teradyne Support

Teradyne is committed to fully supporting its customers, which is why we offer a breadth of support and service options. Teradyne Training can bring you up to speed on our products, and the Teradyne Customer Care Center will provide technical support throughout the life of your Teradyne products. For 24/7 online technical support, eKnowledge is there for you.

Teradyne’s Customer Care Center is available 24/7 to address your technical questions. Our team of highly skilled experts thrives on challenges and prides itself on delivering timely solutions.

Learn more about support and services and how to request assistance.

For Defense & Aerospace customer support, call +1-877-TERADYNE.

Teradyne training ensures you have the technical knowledge you need to use our products. We provide courses for all our products. If the course you want is not scheduled, you can request it.

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When you need a fix, Teradyne is there with rapid response to requests for parts and parts repair. Parts Services sells, leases and repairs any Teradyne part and offers preventive maintenance and on-site support. Our fast turnaround ensures you can keep your testers up and running with minimal downtime.

Learn more about Parts Support.

Teradyne’s eKnowledge portals offer extensive 24/7 online technical support to our Semiconductor Test and System Test customers (including Defense & Aerospace and Production Board Test).

Log in to your eKnowledge technical support portal to get the detailed answers you need—any time.

Learn more about eKnowledge.

Accessing eKnowledge

Teradyne Tops VLSIresearch Customer Satisfaction Survey

VLSIresearch announced the results of their annual survey of equipment suppliers and Teradyne again tops the list. This is the seventh consecutive year that Teradyne has won top honors in VLSIresearch’s survey, proving that we are a leader in the industry and that our continued service provides valuable solutions for our customers.

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